Our mission:
“ To provide high quality mobility solutions to our customers, by offering clear and unbiased advice, thus helping them find the prefect product.To then look after the customer for the life of the product by providing the best possible level of after care services, at the most competitive price.”
Our history
Meadow Mobility was established in the year 2000 by Robin and Dorrie Smith. Over the next 20 years the business built-up an industry reputation for outstanding customer service and aftercare support, leading to other mobility companies employing us to look after their customers' service and repair needs.
One of the aspects we are most proud of is our close relationship with Shopmobility UK, providing an extremely important service to a number of local communities. Over the years, we have supported and worked closely with over 10 different ShopMobility schemes, by keeping their fleets of mobility products in healthy, working order. These schemes include Watford, Hemel Hempstead and Westfield ShopMobility, to name but a few.
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Where we are now
We are an official mobility equipment supplier for all of the main UK manufacturers. Not being tied down to any one manufacturer means we are able to provide unbiased advice when recommending new products to our customers. It also means that sourcing parts for repairs, if things do go wrong, is not a problem.
Unlike some other companies or internet only sites, we strongly believe that it is best for the customers to physically try a new product before committing to a purchase. We understand that a new purchase can be a major decision, one that needs to be correct. This is why we have assembled a showroom stocked with what we consider to be the best products in each category. Additionally, our showroom features plenty of parking and a large test area to try products over different surfaces and gradients, helping you make the right choice.
Meet the team
Robin Smith
Director
Tom Anderson
Manager
John Allaway
Office Administrator
Salesman
Theresa Stratford
Office Administrator
Accounts Department
Adrian Webber
Technician
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Mike George
Technician
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Adrian Syske
Technician
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Q) Do I need a license to use a mobility scooter?A) No, you do not need a license to use a mobility scooter, but a member of staff will assess your ability to use the product for the safety of yourself and others.
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Q) Do I need insurance?A) Although it is not a legal requirement to have insurance to use a mobility product, it is highly advisable. Typically, mobility insurance starts off at around £70 for a standard policy. For more information, please contact a member of staff.
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Q) Do I need to get my products serviced?A) It is advised that every product gets a yearly service. It is also a requirement for many insurance policies and multi-year warranties. For more information on what a service does and does not involve, including costings, please contact a member of staff.
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Q) What products do you service?A) We service all mobility scooters, power chairs, manual wheelchairs, riser recliner chairs, electric beds, Brooks & Acorn straight stairlifts, mobile hoists, stand aids and rollators. Servicing can be conducted on site by our fully trained team of technicians, or at our workshop.
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Q) What areas do you cover?A) We cover Herts, Beds and Bucks. We also cover London (north of the river themes). Other areas covered are at our discretion. To find out if your address falls within our service area, please contact a member of staff.
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Q) Do you have a showroom where we can try products?A) Yes! We have a showroom stocked full of products to try. We have plenty of parking and a large test area as well. As a company, we strongly believe that it is best to physically try a product before purchasing.
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Q) Do I need to book an appointment?A) Yes, please. We are kindly requesting that showroom visits are by appointment only. This will enable us to provide the best possible service, while at the same time making it a safe environment for customers and staff.
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Q) How do I find you?A) Our address is: Unit 14 Woodcroft Farm, Water End Road, Potten End, Hertfordshire, HP4 2SH. A map showing our location can be found at the bottom of this page.
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Q) What are your opening times?We are open Monday - Friday, 9am - 5pm. We are open on Saturday morning, 9am - 1pm. We're closed on Sunday and bank holiday weekends.
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Q) Do you provide home product demonstrations?A) We provided free home demonstrations on a wide range of products. For more information on the products covered, and how to book a demonstration, please contact a member of staff.
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Q) Do you provide a 24-hour breakdown service?A) We do not provide a 24-hour breakdown service. If you encounter problems, please inform the office and we will endeavour to get an engineer out to you as soon as possible.
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Q) Do you buy back products or purchase second hand products?A) We do not buy back products or purchase second hand products. However, we do take in second hand products as a part exchange towards new products.
Words from customers just like you
Need some expert assistance?
We can help you find the right mobility product for you. Call now on
01442 865588
